Economic Development | Home Page > Department Portal > Dept. of Economic Development and Environment
Development, Tourism and Marketing Division is tasked with promoting domestic and foreign direct investment opportunities in the city and to facilitate the provision of relevant business development support services. This includes developing the competitiveness of the SMME sector through the creation of a conducive environment; provision of infrastructure, relevant business support interventions and stimulation of an entrepreneurial attitude.
This Division aims to transform the Tourism Sector and facilitate its growth through sustainable and responsible development interventions.
The Division comprises the following Sections:
- Research and Investment Management
- Micro Entrepreneurial Development
- SME Development and Promotion
- Investment Promotion, Business Development and Liaison
- Marketing & Events Management
Manager: Zurilea D Steenkamp
Tel: +264 61 290 2284
The Research and Information Section undertakes economic research to support the City’s economic developmental initiatives and policy interventions. It disseminates relevant and up to date economic data to internal stakeholders. In addition, the Section is responsible for Information Management, the implementation of the Local Economic Development Strategy and formulation as well as the coordination of the Special Projects Policy.
In its efforts to promote property development in Windhoek, Council has approved a "Special Projects Policy". The intention of the Policy is to allow developers to acquire municipal land for property development projects through private treaty in terms of section 30(1)(t), and to apply for rebate on taxes in terms of section 75A of the Local Authority Act 23 of 1992 that are "unique". Special Projects should thus be understood as new and "unique" property development projects that will enhance the physical environment of the community, encouraging the highest and best use of land and consequently improve the quality of life of residents. The developments are envisaged to uplift the profile of the City as an economically sound investment destination.
Analyst: Research Information Management
Tel: +264 61 2902024
E-Mail: nnk at windhoekcc.org.na
Coordinator: Business Research Tel: +264 61 2902974
E-mail: mhr at windhoekcc.org.na
The aim of the Micro Entrepreneurial Development Section is to facilitate the development and promotion of micro enterprises in the City through the provision of a conducive, supportive, clean and safe environment for traders, customers as and the community.
The Objectives of the Micro Entrepreneurial Development Section are:
- To facilitate the development, maintenance and upgrading of markets and undeveloped sites.
- To manage trading activities at the markets and undeveloped sites.
- Promote the markets and the activities of its tenants.
- To ensure effective support to facilitate business growth and development.
The City of Windhoek has made provision for various trading sites. These include;
- 16 permanent markets. These include the Sowetovand Oshetu Community Market
- Opportunistic markets for vendors such as newspaper sellers, car guards, food carts, barbeque sites, undeveloped sites etc.
- Product focused markets such as craft markets
- Periodic markets such as Saturday Street market
The markets provide micro entrepreneurs access to lockable stalls or open trading areas depending on their needs and capacity.
Section Head: Micro-Entrepreneurial Development
Tel: +264 61 290 2569
E-mail: cka at windhoekcc.org.na
Coordinator: North-western Suburbs: Tel: +264 61 290 3139
Coordinator: CBD Tel: +264 61 290 2581
Frequently Asked Questions
How do I apply for a Lockable Stall?
- All lockable stalls are advertised in local newspapers.
- Applications for vacant stalls will only be accepted and considered after advertisements have been placed in the local printed media.
- Following the receipt of applications, interviews will be conducted with short-listed candidates for further screening.
- Generally, lockable stalls are leased on an annual basis (renewable yearly) and successful applicants must sign a lease agreement with the City of Windhoek.
How do I apply for an open Trading Area (Inside the market)?
- Open trading areas are not advertised in the printed media and are allocated on a first come – first served basis, depending on availability and the suitability of the stand to the proposal submitted.
- Open trading areas are leased on a temporary basis (weekly/monthly).
What other income generating opportunities are there for unemployed individuals?
- Barbeque Sites
- Traders are allocated on a limited basis to a number of selected and pre-approved sites for such purposes.
- Barbeque sites are only approved for barbequing activities and no alcohol sales or alternative usage is allowed at such sites.
- Bookings must be made at least two days in advance.
- Permits are issued on a first come – first served basis depending on availability and subject to the payment of a minimal fee and other conditions.
- Saturday Street Market
- The Saturday Street Market is hosted once a month, on the last or first Saturday of the month.
- Traders can exhibit their goods in demarcated areas along Independence Avenue.
- Bookings are made at the Customer Care Centre, on the last Monday before month end, on a first come- first served basis.
The Section is tasked with the responsibility of developing small and medium enterprises by creating a favourable environment where business development, growth and employment creation is maximised.
Contact: Section Head: SME Development & Promotion
Tel: +264 61 290 2325
E-mail: ljo at windhoekcc.org.na
The Section consists out of three (3) units as follows:
SME Incubation Centre (SMEIC):
The objective of the SMEIC is to simulate an environment that empowers entrepreneurs so that they can progress to formal and developed businesses through the provision of necessary business capacity building programmes. The SME Incubation Centre can accommodate 41 tenants who specialise in clothing/textile manufacturing, joinery and upholstery, arts and crafts, catering and innovation.
Contact: Coordinator: SME Incubation Centre
Tel: +264 61 216 897
The management of the Industrial Stalls provides infrastructure focussed on entrepreneurs who are engaged in light industrial activities such as manufacturing, refining of steel, joinery, automobile repairs, welding, panel beating, painting, upholstery, joinery and textile services. The City oversees 4 Industrial Stalls.
These are located in:
The Industrial Stalls accommodate 151 traders.
Contact: Coordinator: Industrial Stalls
Cell: +264 81 129 6331 3.
Business Training and Development:
The unit is tasked with the development and implementation of targeted and needs based business orientated capacity building programmes, aimed at SMEs and the youth. It also facilitates training in information technology at the Oshetu Information and Technology Training Centre.
Contact: Coordinator: Business Training and Development
Tel: +264 61 290 3573
Economic Development Officer: SBIC
Tel: +264 61 290 3093
The primary purpose of the Tourism Section is to transform the tourism sector and facilitate growth through sustainable and responsible development and promotional interventions.
- Creatively develop & package products/services
- Build the destination’s unique selling propositions into tailored experiences that match the needs and expectations of Windhoek’s potential visitors
- Plan, organise and implement art and cultural projects/ activities
- Promote Windhoek as a Tourism and Meeting, Incentives, Conferencing, and Exhibitions (MICE) destination
- Develop a City Museum that will acquire, document, and exhibit the history of Windhoek in order to inform, educate and entertain the public
- Create a tourism enhancing enabling environment
- To foster relations with external partners by creating synergy in the tourism industry environment.
Contact: Section Head: Tourism
Tel: +264 61 290 2093
E-mail: ghe at windhoekcc.org.na
The Section consists of:
Arts and Culture is part of our everyday lives in the City and evolves consistently. It is important to highlight this vitality to the ordinary residents of the City and give residents the chance to give expression to this important aspect of their daily lives.
The popular annual /Ae // Gams Arts and Cultural Festival which takes place every September is one such intervention. The Festival’s purpose is to showcase the different and dynamic cultures and art disciplines prevalent in the City. Residents are encouraged to participate in different activities, and many of them are keen to be part of this hugely anticipated Festival.
The City also hosts the New Year’s Eve Celebration. The focus of the celebration is to create a platform where residents enjoy music performances, socialise and share their aspirations for the New Year.
The City is also involved in different arts and cultural community based projects. Some of these projects include public art, as well as youth and community based arts and cultural initiatives.
Contact: Art and Culture Officer
Tel: +264 61 290 2588
Email: mhn at windhoekcc.org.na
The existence and advancement of people is largely shaped by their past. The City has recognised this and initiated efforts towards researching, collecting and availing landmark historical events and records that changed the political and socio-economical landscape of Windhoek. Such political events and the evolution of the City include, amongst others, settlement by the Nama chief Jonker Afrikaner in a ‘windy place’, Windhoek, the Old Location shootout on 10 December 1959 and forced removal to ethnic segregated Katutura. It is against this backdrop that the City is geared towards researching, gathering and depicting the historical and social evolution of the City and its development to date.
The renovation of a building in Robert Mugabe Avenue to house the City of Windhoek Museum is nearing completion.
Tel: +264 61 290 2502
E-mail: aar at windhoekcc.org.na
The City of Windhoek has seen its general development as a service rendering entity to residents and visitors alike. One such service is to providing information to tourists, visitors and residence. The City of Windhoek manages two prominent visitors’ information centres, ensuring that everyone has access to tourism services, products, arts and culture related information. As the first point of contact for visitors, these offices work closely with the local tourism industry and act as a referral point for tourists.
These offices are located at the corner of Independence Avenue and Fidel Castro Street and Post Street Mall in the City centre. They are open from Monday to Friday, 07h30-16h30, and are closed over weekends and public holidays.
Contact: Tourism Information Centre
Tel: +264 290 2596/ 2092
Email: oft at windhoekcc.org.na
The tourism industry is generally perceived as a lucrative, yet difficult to break into the mainstream economy. In this instance, the City acts as an initiator, facilitator and catalyst to ensure that those who were previously economically disadvantaged get into the tourism economic mainstream. The BEE project focuses on economic upliftment projects that seek opportunities in existing tourism initiatives while creating an enabling environment for those entrepreneurs who would like to penetrate this key industry.
The City of Windhoek together with industry stakeholders has recognised the need to educate learners on the importance and benefits of how tourism contributes to the economic well-being of our capital and country as a whole. Having welcoming and positive attitudes towards tourists encourages repeat visits to Windhoek and Namibia. Showcasing small business and utilising opportunities in the tourism industry uplifts the quality of people’s lives. For that reason, the City of Windhoek has ventured into cultivating interest through the Junior Council Tourism Awareness Programme, which in turn, will impart knowledge and interest among their peers.
Contact: Tourism Project Management Officer
Tel: +264 61 290 205 Email: gmp at windoekcc.org.na
The Section is mandated to promote domestic and foreign direct investment in the City, stimulate business growth and development, develop and foster linkages and relationships between the City and the local business community and enhance the diversification and broadening of Council’s revenue.
Contact: Section Head: Investment Promotion, Business Development and Liaison
Tel: +264 61 290 2577
E-mail: hee at windhoekcc.org.na
Investment Promotion & Business Development & Liaison Unit
This Unit is responsible for promoting investment opportunities in the City of Windhoek, including:
- the production of information materials,
- Providing after care service to investors,
- Serving as a link between the City and business community, and;
- The promotion of trade in the City.
Why Invest in Windhoek
- Gateway to the whole country & SADC
- City Police - Crime Prevention
- CCTV Camera monitoring at strategic points
- Most populated city in the country
- Property rights protection
- Trainable and ample supply of labor
- Relatively low traffic
- Cleanest City in Africa
- Rich cultural blend of friendly people
- City in a political stable country
- Lowest cost of municipal services in the country
- Windhoek is a capital city to a country ranked:
- the 4th Competitive Country in Africa (World Economic Forum ’09)
- Corruption ranking: # 4 in Africa (4.5)(same rank with Malaysia)-Transparency International
- 8th Human Development Capital Index 2010 UN Development Programs
- NAMIBIA is the trade-friendliest country in SADC
- 2nd most trade-friendly on the continent (WEF) Global Trade Enabling Report- 2009
Windhoek-Key Economic Sectors
- Agra-Meat Processing
- Wholesale & Retail
- Financial & Postal Services
- Professional Services
- Tourism and Entertainment
- Textiles, garments and clothing manufacturing
- Electronic/electrical components manufacturing or assembling
- Motor vehicle manufacturing or assembling
- Industrial equipment production
- Power generation and transmission
- Paper products manufacturing
- Training and development –vocational
- Furniture manufacturing
- Five registered commercial banks & a central bank
- Linked internationally via internet banking
- Comprehensive domestic and global services
- A well developed Stock Market
- Internationally linked ATMs for cash withdrawals and other transactions
- Advanced telecommunications in Africa
- Direct international voice/ data links
- Video and teleconferencing
- Roaming with more than 142 global networks
- 4G Technology
- Full Internet connectivity/Wireless
- Best roads in the country
- Reliable water and electricity supply
Couriers and Postal services are the best in Africa
Global outreach with international renowned service providers
One international & one regional airport
Daily flights serving domestic, regional and international markets
Main railway station in the country
Best road infrastructure-well connected to SADC and rest of Africa
Quality of Life in Windhoek
- Excellent Hotels, Restaurants
- Theatres, Cinemas, Nightclubs
- Gymnasiums & Fitness studios in CBD
- Variety of sport clubs & facilities
- City tour trips
- Excellent schools and health facilities
- Best residences in the country
Contact: Coordinator: Investment Promotion, Business Development & Liaison
Tel: +264 61 290 2196
Commercial Leases Unit
Ensure that Council properties are optimally utilised and are responsible for the management of short-term (<10 years) leasing of Council’s developed and improved properties, such as;
- Commercial Buildings,
- Parking areas
- Kiosks – Post Street Mall
Contact: Coordinator: Commercial Leases
Tel: +264 61 290
Outdoor Adverting Unit
Outdoor Advertising (OA) means the act or process of notifying, warning, informing, making known or any other act of transferring information in a visible manner and which takes place out of doors. The Unit is mandated to manage and control OA in the City.
The unit is responsible for the management and control of OA activities in the City such as:
- Posters on street light poles
- Wall wraps
- Illuminated street name signs
- Suburbs names
- Estate agents boards
- Advertising on street furniture such as dustbins, bus shelters, etc.
Contact: Coordinator: Outdoor Advertising
Tel: +264 61 290 2576
Economic Development Officer (Customer Care Centre)
Tel: +264 61 290 3002
The Marketing and Events Management Section provides support functions to the organisation and the locality of Windhoek from a marketing perspective. The Section markets the municipal organisation as a dynamic and responsible organisation that strives to meet the needs of its residents. It promotes the City of Windhoek’s locality as a business, residential, investment, tourist and conference destination of choice in order to enhance local economic development. In addition, the Section provides support for the organising, planning and managing of Special Events and Projects for the organisation and locality.
- Corporate Marketing
- Locality Marketing
- Logistics and Events Management
Contact: Section Head: Marketing and Events Management
Tel: +264 61 290 2416
E-mail: knk at windhoekcc.org.na