NOTE: Click to expand the headings below

• Economic Development and Environment

  Application for Business Registration / Certificate of Fitness / Registration 

  Where to submit: City of Windhoek - Head OfficeWho to contact: 290 2496 / 2603Est cost: ----

  Application form SME Incubator Centre 

  Where to submit: Economic Development officeWho to contact: SME Development Officer: 290 2325Est cost: None

  Attachments:

  Please add to your application any additional information you have available on your business and future plans (e.g. brochures, leaflets, feasibility study or business plan, photos etc.) that will help us evaluate your application for a premises and assistance at the SME Incubation Centre.
  
  PLEASE ATTACH FINANCIAL RECORDS IF YOUR BUSINESS IS OLDER THAN 2 YEARS.

  Application Industrial Stalls 

  Where to submit: Economic Development officeWho to contact: SME Development Officer: 290 2325Est cost: none

  Attachments:

  Please add to your application any additional information you have available on your business and future plans (e.g. brochures, leaflets, feasibility study or business plan, photos etc.) that will help us evaluate your application for a premises and assis

  Application to construct, erect and display outdoor advertising signage 

  Where to submit: Customer Care CenterWho to contact: Customer Care Officer : 290 2690 / 290 2568Est cost: depends on advert size

  Attachments:

  When an application is submitted it must be accompanied by the following documents with the minimum criteria and requirements, as stated below. For temporary signs, Council will specify the needed documentation, per application:

  1. A locality plan and site plan of the site, including the relevant Erf Number and contours (1m), on which the advertising sign or advertising structure is to be erected or displayed, drawn to scale showing every building on the site, position of any Council water, sewerage, storm water drainage, electricity installation, or any other installation situated on the site, and the position with dimensions of the advertising sign or advertising structure in relation to the boundaries of the site;
  2. A clear drawing sufficient to enable the Council to consider the appearance of the advertising sign or advertising structure and all relevant construction detail, and elevations and sections to a scale of 1:100;
  3. A structural engineer, professionally register in terms of the Engineering Profession Act, 1986 (Act 18 of 1986), must take full written responsibility for all structural work contemplated by the applicant, and a certificate from such an engineer must be submitted with the application;
  4. A full description of the materials and finishes to be employed must be provided on the structure plan, approved by a structural engineer, with elevations and sections;
  5. An artist's impression of the final product in its setting (i.e. a photo of the site with a superimposed structure on it – as close as possible to the correct scale and size of the sign);
  6. Correct site information according to the Town Planning Scheme with a written approval of the registered owner of the property; together with copies of the applicable Title Deed.
  7. An approved Surveyor General (SG) diagram of the site or a copy of the general plan.
  8. Certified proof of the land-use rights in terms of the relevant Town Planning Scheme as amended from time to time.
  9. Council may require the GPS point of exact location of the structure, if needed.
  10. A power of attorney and signed agreement / letter by the owner of the land on which the sign is to be erected or displayed or by his agent authorized in writing by such owner.

  Business Application Divisions Approval Form 

  Where to submit: Business Registration Counter at Customer Care Centre at the Head OfficeWho to contact: 290 2496 / 2603Est cost: ----

  Contract Authorisartion Form 

  Where to submit: Economic Development officeWho to contact: SME Development Officer: 290 2325Est cost: none

  Estate Agents Application Form 

  Where to submit: Customer Care CenterWho to contact: Customer Care Officer : 290 2690 / 290 2568Est cost: N$ 1000-00

• Finance

  APPLICATION FOR CHANGE IN CIRCUIT BREAKERS 

  Where to submit: Enquiry@windhoekcc.org.naWho to contact: Enquiry@windhoekcc.org.naEst cost: 0.00

  Attachments:

  Application for change in circuit breakers

  Application to receive monthly bill via e-mail 

  Where to submit: EnquiriesWho to contact: Enquiry officer who assisted the clientEst cost: None

  Client Account and Contact Details Update 

  Where to submit: Enquiry@windhoekcc.org.naWho to contact: Enquiry@windhoekcc.org.naEst cost: 0.00

  Attachments:

  In an attempt to optimize our service delivery, all CoW account holders are urged to accurately update all their contact details

  NON- RESIDENTIAL ACCOUNT 

  Where to submit: Enquiry@windhoekcc.org.naWho to contact: Enquiry@windhoekcc.org.naEst cost: 0.00

  Attachments:

  Application for the supply of Electricity /Water /Refuse Removal

  RESIDENTIAL ACCOUNT 

  Where to submit: Enquiry@windhoekcc.org.naWho to contact: Enquiry@windhoekcc.org.naEst cost: 0.00

  Attachments:

  Application for the supply of electricity /water /refuse removal

  RESIDENTIAL ACCOUNT - DISCONNECTIONS 

  Where to submit: Enquiry@windhoekcc.org.naWho to contact: Enquiry@windhoekcc.org.naEst cost: 0.00

  Attachments:

  Application for Disconection of electricity, water and refuse removal 

• Urban Planning and Property Management

  Application For Building Plan Copies 

  Where to submit: Building Control, Customer Care in Town / KatuturaWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: The cost depends on the paper size to be copied

  Building Plan Check List 

  Where to submit: NoneWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: No costs

  Compliance Certificate Application Form 

  Where to submit: Building Control, Customer Care in TownWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: N$ 575.00 for Windhoek areas / Khomasdal & Katutura Areas / Otjomuise is N$115.00

  Consent Letter 

  Where to submit: Building Control, Customer Care in Town / KatuturaWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: The consent letter is attached to the plan submission

  Engineer's Letter 

  Where to submit: Building Control, Customer Care in TownWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: If it is required, it is attached to the building plan submission form

  Memorandum of Agreement 

  Where to submit: Building Control, Customer Care in TownWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: If it is required, it is attached to the building plan submission form

  Submission Form for Building Plans 

  Where to submit: Building Control, Customer Care in TownWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: The cost depends on the additional square meter to be build