NOTE: Click to expand the headings below

• Billing & Accounts

  Application - Forestry Related Products 

  Where to submit: Customer Care CenterWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: ----

  Attachments:

  Forestry Related Products

  APPLICATION FOR CHANGE IN CIRCUIT BREAKERS 

  Where to submit: Enquiry@windhoekcc.org.naWho to contact: Enquiry@windhoekcc.org.naEst cost: 0.00

  Attachments:

  Application for change in circuit breakers

  Application to receive monthly bill via e-mail 

  Where to submit: EnquiriesWho to contact: Enquiry officer who assisted the clientEst cost: None

  Debit Order Application Form 

  Where to submit: Cash HallWho to contact: 290 3777Est cost: no cost

  Attachments:

  This is the Debit Order Application form for CIty of Windhoek

  NON- RESIDENTIAL ACCOUNT 

  Where to submit: Enquiry@windhoekcc.org.naWho to contact: Enquiry@windhoekcc.org.naEst cost: 0.00

  Attachments:

  Application for the supply of Electricity /Water /Refuse Removal

  RESIDENTIAL ACCOUNT 

  Where to submit: Enquiry@windhoekcc.org.naWho to contact: Enquiry@windhoekcc.org.naEst cost: 0.00

  Attachments:

  Application for the supply of electricity /water /refuse removal

  RESIDENTIAL ACCOUNT - DISCONNECTIONS 

  Where to submit: Enquiry@windhoekcc.org.naWho to contact: Enquiry@windhoekcc.org.naEst cost: 0.00

  Attachments:

  Application for Disconection of electricity, water and refuse removal 

• Booking Forms

  Agostinho Neto park booking form 

  Where to submit: Customer Care in Town / KatuturaWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: The cost depends on the schedule

  Attachments:

  Agostinho Neto park booking form

  Application for the use of Council Facility 

  Where to submit: Customer Care in Town / KatuturaWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: The cost depends on the schedule

  Attachments:

  Booking form for both Olympia and Western Suburbs swimming pools

  Application for Tombstone and Memorial Work 

  Where to submit: Customer Care CenterWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: ----

  Attachments:

  APPLICATION FOR TOMBSTONE AND MEMORIAL WORK

  Booking forms John Ya Otto Nankudhu sport field 

  Where to submit: Customer Care in Town / KatuturaWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: The cost depends on the schedule

  Attachments:

  Booking forms including Rules and Regulations of John Ya Otto Nankudhu sport field.pdf

  Booking forms Khomasdal sport field 

  Where to submit: Customer Care in Town / KatuturaWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: The cost depends on the schedule

  Attachments:

  Booking forms including Rules and Regulations of Khomasdal sport field pdf

  Booking forms Sam Nujoma Stadium 

  Where to submit: Customer Care in Town / KatuturaWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: The cost depends on the schedule

  Attachments:

  Booking forms including Rules and Regulations of Sam Nujoma Stadium 2021 pdf

  Booking forms UN Plaza Basket ball court 

  Where to submit: Customer Care in Town / KatuturaWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: The cost depends on the schedule

  Attachments:

  Booking forms including Rules and Regulations of UN Plaza Basket ball court pdf

  Cremation Document Schedules 

  Where to submit: Customer Care CenterWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: ----

  Attachments:

  Cremation document schedules

  Grave application Form.pdf 

  Where to submit: Customer Care CenterWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: ----

  Attachments:

  Grave application Form

  Snyman circle booking form 

  Where to submit: Customer Care in Town / KatuturaWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: The cost depends on the schedule

  Attachments:

  Snyman circle booking form.pdf

  Southern Entrance park lawn Booking form 

  Where to submit: Customer Care in Town / KatuturaWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: The cost depends on the schedule

  Attachments:

  Southern Entrance park lawn Booking form

  UN Plaza Booking form 

  Where to submit: Customer Care in Town / KatuturaWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: The cost depends on the schedule

  Attachments:

  UN Plaza Booking form

  Undertakers Credit Application Form 

  Where to submit: Customer Care CenterWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: ----

  Attachments:

  Undertakers Credit Application Form

  Zoo Park Front lawn Booking form 

  Where to submit: Customer Care in Town / KatuturaWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: The cost depends on the schedule

  Attachments:

  Zoo Park Front lawn Booking form

• Business Registration

  Registration for Youth Entrepreneurship Development Programme (YEDP) 

  Where to submit: Economic Development officeWho to contact: 290 2325 / 3573Est cost: ----

  Downloads:FLYER

  Application - Forestry Related Products 

  Where to submit: Customer Care CenterWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: ----

  Application for Business Registration / Certificate of Fitness / Registration 

  Where to submit: City of Windhoek - Head OfficeWho to contact: 290 2496 / 2603Est cost: ----

  Application for Business Registration / Certificate of Fitness / Registration 

  Where to submit: City of Windhoek - Head OfficeWho to contact: 290 2496 / 2603Est cost: ----

  Application for Business Registration / Certificate of Fitness / Registration 

  Where to submit: City of Windhoek - Head OfficeWho to contact: 290 2496 / 2603Est cost: ----

  Application form SME Incubator Centre 

  Where to submit: Economic Development officeWho to contact: SME Development Officer: 290 2325Est cost: None

  Attachments:

  Please add to your application any additional information you have available on your business and future plans (e.g. brochures, leaflets, feasibility study or business plan, photos etc.) that will help us evaluate your application for a premises and assistance at the SME Incubation Centre.
  
  PLEASE ATTACH FINANCIAL RECORDS IF YOUR BUSINESS IS OLDER THAN 2 YEARS.

  Application to Discharge Industrial Effluent 

  Where to submit: Customer Care CenterWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: ----

  Attachments:

  Application to Discharge Industrial Effluent 2020

  Bokomoso Application Form 

  Where to submit: Customer Care CenterWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: ----

  Business Application Divisions Approval Form 

  Where to submit: Business Registration Counter at Customer Care Centre at the Head OfficeWho to contact: 290 2496 / 2603Est cost: ----

  Checklist for Certificate of Fitness 

  Where to submit: Customer Care CenterWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: ----

  Attachments:

  Checklist for Certificate of Fitness

  Development Training Form 

  Where to submit: Customer Care CenterWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: ----

  Industrial Stalls Application 

  Where to submit: Customer Care CenterWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: ----

  Investor Contact Form 

  Where to submit: Customer Care CenterWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: ----

  Attachments:

  Abridged Investor Contact Form

  Oshetu Market Development Training Form 

  Where to submit: Customer Care CenterWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: ----

  Sand Mining Form 

  Where to submit: Customer Care CenterWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: ----

  Attachments:

  APPLICATION FOR PERMISSION TO ABSTRACT SAND AND GRAVEL IN THE CITY OF WINDHOEK  JURISDICTION 

   

  Sound Permit Consent Form 

  Where to submit: Customer Care CenterWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: ----

  Attachments:

  Sound Permit Consent Form

• Certificate of fitness

  Affidavit for deregistration of business 

  Where to submit: Customer CareWho to contact: 061 290 2489Est cost: none

  Application for change of address 

  Where to submit: Customer CareWho to contact: 061 290 2489Est cost: none

  Application for duplicate form 

  Where to submit: Customer CareWho to contact: 061 290 2489Est cost: none

  Change of business ownership form 

  Where to submit: Customer CareWho to contact: 061 290 2489Est cost: none

  Change of business trade name form 

  Where to submit: Customer CareWho to contact: 061 290 2489Est cost: none

  Change of nature of business form 

  Where to submit: Customer CareWho to contact: 061 290 2489Est cost: none

  Credit check for certificate of fitness 

  Where to submit: Customer CareWho to contact: 061 290 2489Est cost: none

  New Application 

  Where to submit: Customer CareWho to contact: 061290 2489Est cost: None

  Renewal Application 

  Where to submit: Cutomer CareWho to contact: 0612902489Est cost: none

• Urban and Transport Planning

  Application For Building Plan Copies 

  Where to submit: Building Control, Customer Care in Town / KatuturaWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: The cost depends on the paper size to be copied

  Building control price list 

  Where to submit: Offices 513 to 520, 5th Floor, Town HousWho to contact: 0612902386/3673Est cost: no cost

  Attachments:

  The Council of the Windhoek Municipality, under Section 30(1)(u) of the Local Authorities Act, 1992 (Act No. 23 of 1992) has determined the following fees, charges and tariffs with effect from 15 July 2019.

  Building Control Regulations 

  Where to submit: Building Control Offices - Town\\ KatuturaWho to contact: Tel:290 2066, 290 3676, 290 3673, 290 2084 and 290 2578Est cost: No Cost

  Building Plan Check List 

  Where to submit: NoneWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: No costs

  Compliance Certificate Application Form 

  Where to submit: Building Control, Customer Care in TownWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: N$ 767.00 for Windhoek areas / Khomasdal & Katutura Areas / Otjomuise is N$154.00

  Engineer's Letter 

  Where to submit: Building Control, Customer Care in TownWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: If it is required, it is attached to the building plan submission form

  Memorandum of Agreement 

  Where to submit: Building Control, Customer Care in TownWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: If it is required, it is attached to the building plan submission form

  Neighbour Consent Form 

  Where to submit: Building Control, Customer Care in Town / KatuturaWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: The consent letter is attached to the plan submission

  Submission Form for Building Plans 

  Where to submit: Building Control, Customer Care in TownWho to contact: Tel: 290 2386 / 2578 / 3676 / 2084Est cost: The cost depends on the additional square meter to be build

  Urban Planning Applications Rules and Requirements 

  Where to submit: Offices 513 to 520, 5th Floor, Town HouseWho to contact: Tel: 290 2378, 290 2294, 290 2332 and 290 2042Est cost: No Costs

• Windhoek Christmas Market

  Windhoek Market Artists Application Form 

  Where to submit: Tourism office - Windhoek headquartersWho to contact: whkmarket@windhoekcc.org.naEst cost: ---

  Attachments:

  This is the application form for artist who wants to perform at the Windhoek Market

  Windhoek Market Exhibitor's Application Form 

  Where to submit: Tourism office - Windhoek headquartersWho to contact: whkmarket@windhoekcc.org.naEst cost: ---

  Attachments:

  The Windhoek Market will be hosted within the capital, the first market is to be hosted in the heart of the city (CBD), along Independence Avenue between Daniel Munamava and Fidel Castro Streets down Post Street Mall and in the Zoo Park.

  Windhoek Market Lifestyle Application Form 

  Where to submit: Tourism office - Windhoek headquartersWho to contact: whkmarket@windhoekcc.org.naEst cost: ---

  Attachments:

  Windhoek Market Lifestyle Application Form