Welcome to the City of Windhoek


Test the COW App

Be one of the first people to try the COW mobile app and give us feedback using the Feedback feature on the app.


Test the COW App

Be one of the first people to try the COW mobile app and give us feedback using the Feedback feature on the app.


Test the COW App

Be one of the first people to try the COW mobile app and give us feedback using the Feedback feature on the app.

Strategic Plan

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VisionTo be a Sustainable and Caring City by 2027. ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ ㅤㅤㅤㅤMission To enhance the quality of life for all our people by rendering efficient and effective municipal services.‎

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Our Customer Service Charter

We provide services to our customers in a manner that is sustainable and of consistent high quality. As a municipality, we believe in fostering good customer relationships by delivering services in line with their expectations.

Please Download Our Customer Service Charter

  1. Customer Service Charter 2023

 

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Quality service


Our highly experienced team understands your issues and what service delivery is.


Transparency


We are open and transparent about our processes and procedures.


Professionalism


Our business dealings with you will be conducted with integrity and honesty.


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Our Services and Solutions

How to buy prepaid electricity

How to buy prepaid electricity

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Booking of Swimming Pools and Recreational Facilities and Parks

Booking of Swimming Pools and Recreational Facilities and Parks

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Bookings of Sports Stadiums and Facilities

Bookings of Sports Stadiums and Facilities

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Balance enquiry via SMS Online

Balance enquiry via SMS Online

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Register As a Self-reader and Submit Your Own Readings

Register As a Self-reader and Submit Your Own Readings

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Issuance of Building Permits

Issuance of Building Permits

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Browse Our Development Projects

We work day and night for each of our customers.

Project

Housing Projects

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Project

The City of Windhoek 25MW Solar PV Plant Project

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Project

Road Construction Projects

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Project

Solid Waste Projects

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Council Member's Profiles

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Recent News & Articles

Please view our recent news and articles.

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